Question 1

Text For Support

Accepted Answer

Can I text for support?

Q: How to serve a California Summons & Complaint on an Individual Defendant

If you are not familiar with serving a California Summons &amp; Complaint on an Individual Defendant, please review this article for proper direction. Typically, there are two (2) acceptable manners of service on an Individual Defendant. Personal Service and Substituted Service. __Note: If the Personal Service is upon an Individual Defendant is not feasible, you may only serve the papers by Substituted Service if you have first made three (3) prior attempts to serve personally. __** Detailed requirements below <ol> <li>Personal Service on an Individual Defendant pursuant to CCP § 415.10 A summons may be served by personal delivery of a copy of the summons and of the complaint to the person to be served. Service of a Summons in this manner is deemed complete at the time of such delivery. The date upon which personal delivery is made shall be entered on or affixed to the face of the copy of the summons at the time of its delivery. However, service of a Summons without such date shall be valid and effective.</li> <li>Substituted service on an Individual Defendant pursuant to CCP § 415.20 (a) In lieu of personal delivery of a copy of the summons and complaint to the person to be served, a Summons may be served by leaving a copy of the Summons and Complaint during usual office hours in his or her office or, if no physical address is known, at his or her usual mailing address, other than a United States Postal Service post office box, with the person who is apparently in cha</li> </ol>

Q: How do I sign up to become a Tracker?

To become a Tracker (see <a href="/en/article/what-is-a-tracker-1jnv8yk/">What is a Tracker?</a>), you'll need to complete these steps: | Need help? If you need assistance, you can use the chat bubble in the lower right of the page to connect with a member of the InfoTrack Exchange team. <ul> <li>Go to <a href="https://trackers.infotrack.com/">trackers.infotrack.com</a></li> <li>Select the state that you live in and complete the application form.</li> <li>We'll review your application and, where applicable, your credentials. Next, we'll invite you to consent to a background check (there's no cost to you. See <a href="/en/article/why-a-background-check-15p3zgr/">How and why does InfoTrack Exchange conduct background checks on Trackers?</a>).</li> </ul> || Depending on the number of addresses you've lived at over the last decade, it may take between 1 and 5 days to complete the background check. <ul> <li>Next, we'll send you a copy of our Independent Contractor Agreement for you to review and electronically sign. </li> <li>Congratulations—once you've applied, passed the background check, and signed our Independent Contractor Agreement, you're a Tracker! So that we can pay you, we'll need the following: (1) A completed W9 form to identify you for tax purposes; and (2) Your bank account details so that we can automatically pay you (see <a href="/en/article/how-do-trackers-get-paid-yoiwwe/">How do Trackers get paid?</a>).</li> <li>You're now ready to join the InfoTrack Exchange network and begin receiving jobs. After receiving your payment information, you'll receive </li> </ul>

In addition to email and real time chat via our websites at https://trackers.infotrack.com and https://trackeru.infotrack.com we also support Text/SMS as a means to get support from us.

Our number is 855-974-2144

Question 2

How to serve a California Summons & Complaint on an Individual Defendant

Accepted Answer

If you are not familiar with serving a California Summons & Complaint on an Individual Defendant, please review this article for proper direction.

Typically, there are two (2) acceptable manners of service on an Individual Defendant. Personal Service and Substituted Service.

__Note: If the Personal Service is upon an Individual Defendant is not feasible, you may only serve the papers by Substituted Service if you have first made three (3) prior attempts to serve personally. __**

Detailed requirements below

Personal Service on an Individual Defendant pursuant to CCP § 415.10 A summons may be served by personal delivery of a copy of the summons and of the complaint to the person to be served. Service of a Summons in this manner is deemed complete at the time of such delivery. The date upon which personal delivery is made shall be entered on or affixed to the face of the copy of the summons at the time of its delivery. However, service of a Summons without such date shall be valid and effective.
Substituted service on an Individual Defendant pursuant to CCP § 415.20 (a) In lieu of personal delivery of a copy of the summons and complaint to the person to be served, a Summons may be served by leaving a copy of the Summons and Complaint during usual office hours in his or her office or, if no physical address is known, at his or her usual mailing address, other than a United States Postal Service post office box, with the person who is apparently in cha

Question 3

What is InfoTrack Exchange?

Accepted Answer

InfoTrack Exchange is a marketplace that connects professional process servers, private investigators, and court runners with customers who need legal documents served or delivered.

InfoTrack Exchange is powered by ServeManager, the leading platform for managing service of process jobs. This means that you use the ServeManager app to set a coverage area, receive available jobs, accept or decline the ones you want, and complete the service of process or court delivery tasks.

Tens of thousands of jobs are available to Trackers every month from the law firms, government agencies, and businesses that use our partners such as EFSPs like Green Filing, One Legal, and InfoTrack and practice management systems like Clio, MyCase, and Smokeball.

Become a Tracker for InfoTrack Exchange at https://trackers.infotrack.com

Question 4

How do Trackers get paid?

Accepted Answer

The Tracker Pay model

We know that as professional process servers, you have a lot of choices, which is why we have created a pay model designed to fairly and transparently pay you for every marketplace job you complete.

Earnings for a job are calculated according to:

**Base pay ** Calculated based on the population density of the ZIP code you're delivering to (so that urban areas pay a little less, and sparse rural areas pay more).

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Service level Rush jobs (serves that need a higher frequency of attempts within a shorter timeframe) and urgent jobs (court deliveries that need to be completed as soon as possible) receive higher pay.

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Pages Orders over 100 pages come with additional pay for increased printing and stationery costs.

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Total pay You will always earn base pay. Service level pay and pages will depend on the specifics of the job.

How much can I potentially earn?

How much you can earn depends on the type of jobs you complete.

Shorter serves and deliveries at standard service levels in densely populated urban areas pay $30 per job. A short serve or delivery at standard service level in a rural area could pay up to $125.

Additional pay can be earned for longer jobs or jobs that require a faster service level.

For some averages by state check this link out https://trackers.infotrack.com/tracker-rates/

When do Trackers get paid?

Through direct deposit, Trackers are paid on a weekly

Question 5

What are the requirements for becoming a Tracker?

Accepted Answer

Minimum legal requirements

In the United States, the rules to become a process server vary from state to state. In many states, the main requirement is that you are over 18 years of age and you are not a party to the case. Other states mandate licensure or registration with your state or county. Details of state-by-state requirements can be reviewed on the ServeManager website.

Additional InfoTrack Exchange requirements

In addition to meeting the minimum legal requirements in your state, InfoTrack Exchange also requires the following of all Trackers:

That you can pass our background check (see How and why does InfoTrack Exchange conduct background checks on Trackers).
That you have a valid driver's license.
That you have valid auto insurance.
That you have been serving papers for at least 12 months.
That you are not a current employee of InfoTrack US, Inc. or any of our subsidiaries.

Question 6

How do I sign up to become a Tracker?

Accepted Answer

To become a Tracker (see What is a Tracker?), you'll need to complete these steps:

| Need help? If you need assistance, you can use the chat bubble in the lower right of the page to connect with a member of the InfoTrack Exchange team.

Go to trackers.infotrack.com
Select the state that you live in and complete the application form.
We'll review your application and, where applicable, your credentials. Next, we'll invite you to consent to a background check (there's no cost to you. See How and why does InfoTrack Exchange conduct background checks on Trackers?).

|| Depending on the number of addresses you've lived at over the last decade, it may take between 1 and 5 days to complete the background check.

Next, we'll send you a copy of our Independent Contractor Agreement for you to review and electronically sign.
Congratulations—once you've applied, passed the background check, and signed our Independent Contractor Agreement, you're a Tracker! So that we can pay you, we'll need the following: (1) A completed W9 form to identify you for tax purposes; and (2) Your bank account details so that we can automatically pay you (see How do Trackers get paid?).
You're now ready to join the InfoTrack Exchange network and begin receiving jobs. After receiving your payment information, you'll receive

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